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COVID-19 Update

COVID-19 Update

Thursday, March 19, 2020

The health and safety of those we serve, our employees and volunteers are our top priorities. With concerns around COVID-19, we want you to know what we are doing to respond to this national emergency.

Maintaining Continuity of Service Operations

First, we are paying close attention to updates from the Centers for Disease Control and Minnesota Department of Health and using their guidance in our planning processes to maintain essential services for people we support and implement important health and safety measures in our operations.

With their help, we’ve developed a three-tiered response to COVID-19: Prevention, Containment and Treatment/Response. Each tier contains unique responses for our services as well as plans for maintaining critical services through the months ahead.

Second, in our service and office locations, we’re communicating and implementing prevention and wellness strategies for employees and volunteers that include:

  • handwashing thoroughly and often,
  • covering coughs and sneezes,
  • staying home when they are ill,
  • telecommuting when possible,
  • avoiding unnecessary travel and meeting virtually or by phone,
  • assuring cleanliness of work spaces, homes and offices.

Third, our leadership across services continue to meet regularly to monitor and follow guidance of state and national experts on COVID-19 to help keep people safe and supported. We especially want to express our deep appreciation to our employees and volunteers who are the front lines of our services for their compassion and dedication in these unusual times.

Community Resources

United Way Resource Hotline at 2-1-1: United Way across Minnesota is one of our longtime service partners. If you or someone you know needs assistance accessing food or other essential services, dial 2-1-1 or text the letters MNCOVID to 898-211. A Certified Community Resource Specialist will help you find available resources in your area.

How You Can Help

To support our work with a financial contribution, please visit our donation page. For other inquiries, please email

Thank you for all you are doing to watch out for one another and for taking important precautions in your lives to stop the spread of COVID-19.

Number of Clients Served in 2019

  • Employment Services


  • Child & Family Services


  • Deaf & Hard of Hearing - Family Services


  • Delta Dental
    Delta Dental
  • Collegis Education
    Collegis Education
  • Wells Fargo
    Wells Fargo
  • Associated Bank
    Associated Bank
  • American Family Insurance
    American Family Insurance
  • Marbrook Foundation
    Marbrook Foundation
  • Patrick and Aimee Butler Family Foundation
    Patrick and Aimee Butler Family Foundation
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